kx80's Privacy Policy
This page clearly describes what kx80 does regarding the collection, storage, and use of your personal information, and what your rights are.
Important Notice: By using the kx80 platform, you are agreeing to the privacy policy described below. Please read this policy carefully and contact our support team for any questions.
kx80 (hereinafter referred to as "we", "our", or "the platform") places the highest importance on the privacy of players in Bangladesh. This Privacy Policy ("Policy") describes what information we collect, how we use and store that information, and what rights you have over your data. This Policy applies together with our Terms and Conditions.
What Information We Collect
We collect the following types of information during registration and use of kx80. Each piece of information is collected for a specific purpose and no unnecessary information is collected.
1.1 Information You Provide Directly
When you create an account or use our services on the platform, we collect the following information:
- Full name and date of birth (for age verification — must be 21 or older)
- Email address and mobile number
- Payment method details (bKash, Nagad, or Rocket account number)
- Government-issued ID information for identity verification
- Mailing address
1.2 Automatically Collected Information
When you browse or use kx80, our system automatically collects certain technical information:
- IP address and device type
- Browser type and version
- Date and time of access to the platform
- Which pages were visited and for how long
- User gaming history and transaction records
1.3 Information Obtained Through Third Parties
For identity verification and fraud prevention, we sometimes verify certain information through trusted third parties. In such cases, only the minimum necessary information is used.
Purpose of Information Use
We use collected information only for the following legitimate purposes. Users' personal information is not sold for advertising or used for any unauthorized purpose.
2.1 Account Management & Verification
Information is used to create, manage, and secure your kx80 account. Age verification (21+) and identity confirmation are part of this process.
2.2 Payment Processing
Payment information is used to complete deposit and withdrawal transactions. Fast and secure transactions are ensured through our payment methods — bKash, Nagad, and Rocket.
2.3 Customer Support
Information is used to resolve your issues and provide assistance. Our 24/7 support team provides service via live chat and email.
2.4 Security & Fraud Prevention
Information is used to detect suspicious activity, keep accounts secure, and prevent money laundering.
2.5 Service Improvement
User behavior patterns are analyzed to improve the user experience and make technical improvements to the platform.
2.6 Responsible Gaming
Information is used to monitor users' gaming patterns and implement the responsible gaming policy. Support is provided if signs of excessive play are observed.
Information Storage & Security
kx80 follows the highest industry standards in protecting your personal information. Our security measures are regularly reviewed and updated.
3.1 Encryption Technology
All data transmission on our platform is secured by SSL (Secure Sockets Layer) encryption. This ensures that your information cannot be accessed by third parties.
3.2 Retention Period
Information is retained while your account is active. Even after an account is closed, certain information may be retained for a defined period due to legal obligations and fraud prevention.
3.3 Technical & Organizational Measures
- Only authorized employees can access personal information
- Employees receive regular privacy training
- Server and database security is regularly tested
- A plan exists to take immediate action in the event of a data breach
Security Tip: Use a strong password to keep your account secure and never share your login details with any third party.
Sharing Information with Third Parties
kx80 never sells or shares users' personal information for commercial purposes. However, certain information may be shared in the following limited circumstances:
4.1 Payment Processing Partners
The minimum necessary information is shared with payment providers — bKash, Nagad, and Rocket — to process transactions. These providers are governed by their own privacy policies.
4.2 Technology & Service Providers
Technology companies required to operate the platform (such as server hosting providers and game suppliers — including Pragmatic Play, Evolution Gaming, Spribe, JILI, and others) may process limited information. They may only use the information for the purpose of providing their services.
4.3 Legal Obligations
Information may be provided in response to court orders, legal investigations, or valid requests from government authorities. In such cases, kx80 will make reasonable efforts to notify the user, where legally permitted.
4.4 Business Transfers
In the event of a business merger or acquisition, user information may be transferred to the new entity. Users will be notified before such a change occurs.
Cookies & Tracking
The kx80 website uses cookies and similar technologies to improve your browsing experience and to operate the platform effectively.
5.1 Essential Cookies
These cookies are essential for the website to function properly. They are used to maintain login sessions, ensure security, and remember your preferences.
5.2 Functional Cookies
These cookies are used to remember your language preference and other customizations. They help avoid the hassle of setting things up again each time you log in.
5.3 Analytics Cookies
Analytics data is collected to understand which parts of the platform are used most and to improve service quality. This data is processed in aggregate and cannot be used to identify individuals.
5.4 Cookie Controls
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to not function properly.
Payment Information Security
kx80 takes special care to protect financial transaction information. Our payment system is fully secure and encrypted.
6.1 Mobile Banking Security
Transactions are processed through three mobile financial services — bKash, Nagad, and Rocket. We never store your mobile banking PIN or password. Each transaction is completed securely and directly through your mobile banking app.
6.2 Transaction Records
All deposit and withdrawal records will be visible in your account. Transaction history is retained for legal and audit purposes.
6.3 Fraud Prevention
Suspicious transactions are automatically detected and immediate action is taken. If any unusual activity is noticed, kx80 may contact you.
Your Rights
As a kx80 user, you have the following rights over your personal information. Contact our support team to exercise these rights.
7.1 Right to Access
You have the right to know what information we hold about you and to receive a copy of that information.
7.2 Right to Correction
If any of your information is incorrect or incomplete, you can request that it be corrected. This can be done through account settings or via the support team.
7.3 Right to Erasure
In certain circumstances, you have the right to request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.
7.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted. This generally applies when there is a dispute about the accuracy of the information.
7.5 Right to Object
You have the right to object to the use of your information for certain purposes. You can do this at any time in the case of direct marketing.
To exercise these rights, email support: [email protected] — our team is ready to assist in both Bengali and English.
Account Deletion
If you wish to stop using the kx80 platform and delete your account, you can submit a request through our support team.
8.1 Account Deletion Process
Before requesting account deletion, make sure your account has no balance and there are no active bets. After contacting the support team, the account will be verified and the process will be completed.
8.2 Information After Account Deletion
Even after account deletion, certain information (such as transaction history) will be retained for a defined period due to legal obligations. This information will only be used for legal purposes and will not be actively processed further.
Protection of Minors
kx80 is a platform for those aged 21 or older only. The protection of minors is a matter of the highest importance to us.
9.1 Age Verification
Age is verified at the time of registration and subsequently if needed. If anyone under the age of 21 creates an account by any means, that account will be immediately closed and all transactions will be cancelled.
9.2 Collection of Minors' Information Prohibited
We never knowingly collect or process personal information from anyone under the age of 21. If any minor's information has been collected by mistake, it will be deleted immediately.
If parents suspect their child is using kx80, please contact [email protected] immediately.
Policy Changes
kx80 may update this privacy policy from time to time. In the event of any changes, we will make every effort to notify users.
10.1 Notice of Changes
For significant changes, a notice will be displayed on the platform and you may be informed via your registered email. Continuing to use the platform after the changes takes effect will be considered acceptance of the new policy.
10.2 Previous Versions
If you need to view a previous version of the policy, you can request it through the support team. The date of the latest update will always be displayed at the top of this page.
Contact Us
If you have any questions about this privacy policy, our support team is always ready to help.
Our team provides support in Bengali and English 24/7.
Live chat & email — 24 hours a day, 7 days a week